Description
More and more, specialists in the mental health field are called upon to manage mental health crises in the community. These moments of emotional intensity can often be frightening and dangerous, and how we respond is critical. This webinar is the second in a two-part series and provides skills on how to best manage these stressful situations.
The second webinar will build upon the first webinar, emphasizing how to manage higher-level escalations and how to get out of power struggles. It will draw on some of the self-awareness skills and on-the-spot assessment of the situation while providing further information to keep yourself safe and the person in crisis safe. The webinar will utilize video examples to demonstrate techniques, and draw on concepts of how to debrief once a crisis is over.
This course material was developed by SMI Adviser. Please be aware that some external resources and links referenced within this material may no longer be active or available.
Format
Recorded webinar
Learning Objectives
- Identify strategies to get out of power struggles during times of escalation.
- Learn a number of approaches to safely manage high level escalations.
- Gain skills to debrief and support a person in crisis after a crisis is over.
Outline
- The “Crisis Volcano” – fuming, eruption, cooling
- How to get out of a power struggle
- SMaRti: Self-check, Make space and be aware, Respond to individual
- Presenter Q&A
Target Audience
Counselor, Nurse/Nurse Practitioner, Peer Specialist/Peer Support, Physician Assistant, Psychiatrist, Psychologist, Social Worker
Instructional Level
Introductory
Estimate Time to Complete
Estimated Duration: 1.0 hour
Program Start Date: July 30, 2025
Program End Date: July 30 2028
Ongoing Interdisciplinary Discussion Board
After completing the course, engage with colleagues in the mental health field through SMI Adviser's Webinar Roundtable Topics discussion board. This is an easy way to network and share ideas with other clinicians who participate in this webinar. Access through the discussion tab.
How to Earn Credit
Participants who wish to earn AMA PRA Category 1 Credit™, nursing continuing professional development contact hours (NCPD, formerly CNE), CE credit for psychologists, CE credit for social workers, or a certificate of participation may do so by viewing the live presentation and completing the evaluation. Participants claiming CE credit for psychologists and those claiming CE credit for Social workers, must have full attendance to claim credit. After evaluating the program, course participants will be provided with an opportunity to claim hours of participation and print an official CME certificate (physicians), NCPD (nurses), CE certificate (psychologists), CE certificate (social workers) or certificate of participation (other disciplines) showing the event date and hours earned.
Continuing Education Credit
Physicians
The American Psychiatric Association (APA) is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians. The APA designates this live event for a maximum of 1.0 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
Psychologists
The American Psychiatric Association is approved by the American Psychological Association to sponsor continuing education for psychologists. American Psychiatric Association maintains responsibility for this program and its content.
Nurses/Nurse Practitioners
The American Psychiatric Nurses Association is accredited as a provider of nursing continuing professional development by the American Nurses Credentialing Center’s Commission on Accreditation.
Social Workers
American Psychiatric Association, provider #1743, is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved as ACE providers. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit. American Psychiatric Association maintains responsibility for this course.
ACE provider approval period: 05/18/2021 - 05/18/2024. Social workers completing this course receive 1.0 (clinical) continuing education credits.
Faculty and Planner Disclosures
Instructors
- Marc Fagan, PsyD is Vice President of Clinical Operations and Youth and Young Adult Services at Thresholds. He provides oversight of approximately 140 employees and a $10M budget supporting residential and transitional living programs for youth and young adults with serious mental health needs and homeless families.
- Brian Bean is the training coordinator for Youth and Young Adult Services at Thresholds. He has over a decade of experience working in direct care for children and young adults with mental health needs and trauma histories. He has been a certified Therapeutic Crisis Intervention practitioner and trainer for almost 20 years.
Planners
- Teri Brister, PhD, LPC, National Alliance on Mental Illness. Dr. Brister has no financial relationships to disclose.
- Amy Cohen, PhD, American Psychiatric Association. Dr. Cohen has no financial relationships to disclose.
- John Torous, MD, Beth Israel Deaconess Medical Center. Dr. Torous has no financial relationships to disclose.
- Sherin Khan, LCSW, Thresholds. Ms. Khan has no financial relationships to disclose.
- Donna Rolin, PhD, APRN, University of Texas at Austin. Dr. Rolin has no financial relationships to disclose.
Accessibility for Participants with Disabilities
The American Psychiatric Association is committed to ensuring accessibility of its website to people with disabilities. Please contact the American Psychiatric Association at 202-559-3900, if you require assistance seven (7) business days prior to the start of a live webinar.
Technical Requirements
This internet-based CME activity is best experienced using any of the following:
- The latest and 2nd latest public versions of Google Chrome, Mozilla Firefox, or Safari
- Internet Explorer 11+
This Web site requires that JavaScript and session cookies be enabled. Certain activities may require additional software to view multimedia, presentation, or printable versions of the content. These activities will be marked as such and will provide links to the required software. That software may be: Adobe Acrobat Reader, Microsoft PowerPoint, and Windows Media Player.
Optimal System Configuration:
- Browser: Google Chrome (latest and 2nd latest version), Safari (latest and 2nd latest version), Internet Explorer 11.0+, Firefox (latest and 2nd latest version), or Microsoft Edge (latest and 2nd latest version)
- Operating System: Windows versions 8.1+, Mac OS X 10.5 (Leopard) +, Android (latest and 2nd latest version), or iOS/iPad OS (latest and 2nd latest version)
- Internet Connection: 1 Mbps or higher
Minimum Requirements:
- Windows PC: Windows 8.1 or higher; 1 GB (for 32-bit)/2 GB (for 64-bit) or higher RAM; Microsoft DirectX 9 graphics device with WDDM driver; audio playback with speakers for programs with video content
- Macintosh: Mac OS X 10.5 or higher with latest updates installed; Intel, PowerPC G5, or PowerPC G4 (867MHz or faster) processor; 512 MB or higher RAM; audio playback with speakers for programs with video content
For assistance: Contact educme@psych.org for questions about this activity | Contact support@smicaladviser.org for technical assistance