OasisLMS

Description 

Working in the milieu often means engaging with individuals who are reluctant, resistant, or ambivalent about services. This interactive workshop explores how to build trust and connection in structured environments by focusing on relationships, understanding barriers to engagement, and learning everyday ways to bolster engagement. Participants will learn practical strategies for approaching resistance as a form of communication, apply trauma-informed care principles to everyday interactions, and strengthen their ability to use motivational interviewing techniques in the moment. Through case examples and skills practice, participants will leave with concrete tools for fostering engagement, reducing power struggles, and supporting client autonomy. 

Format 

Live webinar 

Learning Objectives 

At the completion of the activity, participants will: 

Outline 

Target Audience 

Psychiatrist, Resident or Fellow, Medical Student, Physician (Non-Psychiatric), Physician Assistant, Nurse, Nurse Practitioner, Psychiatric Technician, Pharmacist, Psychologist, Counselor/Therapist, Social Worker, Student (Non-Medical), Peer Specialist 

Instructional Level 

Introductory, Intermediate 

Estimated Time to Complete 

Estimated Duration: 1 hour 
Program Release Date: December 4, 2025 
Program End Date: December 4, 2025 

Ongoing Interdisciplinary Discussion Board 

After completing the course, engage with colleagues in the mental health field through the Webinar Roundtable Topics discussion board. This is an easy way to network and share ideas with other clinicians who participate in this webinar. Access through the discussion tab.  

How to Earn Credit 

After completing the evaluation, participants will have the opportunity to claim their hours of participation and download the appropriate certificate. Physicians may obtain an official CME certificate, other healthcare professionals may receive a CE certificate (as applicable), and all other attendees may generate a certificate of participation. Each certificate will reflect the event date and total hours earned. 

Continuing Education Credit 

In support of improving patient care, American Psychiatric Association (APA) is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.  

Physicians   

The APA designates this live event for a maximum of 1.00 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.   

Nurses/Nurse Practitioners   

The American Psychiatric Association (APA) designates this activity for 1.00 Nursing contact hours. Nurses should only claim credit commensurate with the extent of their participation in the activity.  

Psychiatric Technicians  

The American Psychiatric Association (APA) is approved by the California Board of Vocational Nursing and Psychiatric Technicians (BVNPT) as a provider of continuing education for Licensed Psychiatric Technicians (LPTs). Provider Number: 15028 

This course is approved for 1.00 of continuing education for LPTs. 

Pharmacists  

This curriculum has been approved for 1.00 contact hours by the American Psychiatric Association.  The American Psychiatric Association is accredited by the Accreditation Council for Pharmacy Education as a provider of continuing pharmacy education. The Universal Activity Number for this program is JA0000145-0000-25-031-L05-P. This learning activity is knowledge based. Your CE credits will be electronically submitted to NABP upon successful completion of the activity. Pharmacists with questions can contact NABP customer service (custserv@nabp.net).   

Psychologists   

Continuing Education (CE) credits for psychologists are provided through the co-sponsorship of the American Psychological Association (APA) Office of Continuing Education in Psychology (CEP). The APA CEP Office maintains responsibility for the content of the programs.  

Social Workers    

As a Jointly Accredited Organization, American Psychiatric Association (APA) is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved under this program. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit. APA maintains responsibility for this course. Social workers completing this course receive up to 1.00 clinical continuing education credits. 

***Continuing education requirements vary from state to state. Many state boards grant reciprocity with national accrediting organizations and other state boards. It is the responsibility of each professional to understand the requirements for license renewal or check with the state or national licensing board and/or professional organization to become more familiar with their policies for acceptable continuing education credit. Social workers and Psychologists should contact their regulatory board to determine course approval.    

Faculty and Planner Disclosures 

The American Psychiatric Association adheres to the ACCME's Standards for Integrity and Independence in Accredited Medical Education. Any individuals in a position to control the content of a CME activity - including faculty, planners, reviewers, or others - are required to disclose all relevant financial relationships with ineligible entities (commercial interests). All relevant conflicts of interest have been mitigated prior to the commencement of the activity. 

Faculty: 

• Sherin Khan, LCSW is Vice President of Operations and Strategy for Thresholds, Illinois’ oldest and largest provider of mental health services. She has 15 years of experience in the non-profit sector with a focus on serving those who have serious mental illness. She excels at workforce and organizational development, strategic planning, clinical consultation and supervision, and change implementation. Sherin has extensive knowledge of Certified Community Behavioral Healthcare Clinic (CCBHC) standards, guidelines, and reporting requirements, as well as experience in the implementation of CCBHC's. She served on SMI Adviser and on the U.S. Department of Health and Human Services (HHS)’s Serious Mental Illness Training and Technical Assistance Center (SMI TTAC) providing essential tools, training, consultation and resources to enhance the effectiveness of mental health care and recovery services for individuals with serious mental illness (SMI) and first episode psychosis (FEP).  She has held both clinical and administrative leadership positions and excels at project management, process improvement, and designing and enacting programs and trainings to improve organizational and workforce effectiveness. Sherin holds a Masters of Social Work degree from the University of Illinois at Chicago and is a Licensed Clinical Social Worker.   

Program Planners: 

• John Torous, MD, Beth Israel Deaconess Medical Center. Dr. Torous has no relevant financial relationships to disclose.  

• Kathryn Hanley, APRN, Austin State Hospital. Ms. Hanley has no relevant financial relationships to disclose.  

• Megan Ehret, PharmD, BCPP, University of Maryland, Baltimore. Dr. Ehret has no relevant financial relationships to disclose.  

• Amy N. Cohen, PhD, American Psychiatric Association. Dr. Cohen reports no financial relationships with commercial interests.