Update on 988: What Mental Health Professionals Need to Know Now
Resource Availability
This course material was originally created by SMI Adviser, now rebranded as SMI CalAdviser. The content in this course material is still current and relevant, yet, please be aware that some external resources and links may no longer be active or available. 
Overview

Description 

As of July 16, 2022, people experiencing a mental health, substance use or suicide crisis can call or text 988 or chat with the Lifeline at 988lifeline.org and be connected to trained crisis counselors in the 988 Suicide and Crisis Lifeline network. These crisis counselors are trained to help anyone experiencing a mental health crisis or emotional distress. This is a great step forward to help people more easily access help during a crisis — but the work is just beginning. Currently, the system we need to have in place to respond to people in crisis who call 988 is only available in some communities — and often at insufficient levels to meet the demand. This presentation will provide an update on the transition to 988, an overview of an ideal crisis response system and what actions still need to happen so we can ensure that all people in crisis can receive an appropriate response. 

Format 

Recorded webinar, non-interactive, self-paced distance learning activity with post-test.  

This presentation was recorded on October 6, 2022. 

Learning Objectives 

Distinguish the differences between the old Lifeline and the new 988 Suicide and Crisis Lifeline. 

Assess how 988 can be an effective resource for patients. 

Evaluate the level of mental health crisis response in a given community. 

Outline  

  • A vision for a mental health response to mental health crises 
  • What is 988 – what happened on July 16? 
  • How 988 will work (911 vs. 988) 
  • Where are we today?  
  • What else needs to happen to #ReimagineCrisis 
  • Attendee Q&A 

Target Audience 

Psychiatrist, Physician (Non-psychiatrist), Physician Assistant, Nurse/Nurse Practitioner, Pharmacist, Counselor, Social Worker, Peer Specialist/Peer Support 

Instructional Level 

Introductory, Intermediate 

Estimate Time to Complete 

Estimated Duration: 1.0 hour 
Program Start Date: July 30, 2025  
Program End Date: July 30, 2028 

Ongoing Interdisciplinary Discussion Board 

After completing the course, engage with colleagues in the mental health field through the Webinar Roundtable Topics discussion board. This is an easy way to network and share ideas with other clinicians who participate in this webinar. Access through the discussion tab.  

How to Earn Credit 

After evaluating the activity, participants will be provided with an opportunity evaluate the activity and, claim hours of participation and print an official CME certificate (physicians) or certificate of participation (non-physicians) showing the event date and hours earned. 

Continuing Education Credit 

In support of improving patient care, American Psychiatric Association (APA) is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.  

Physicians   

The APA designates this live event for a maximum of 1.00 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.   

Psychologists   

Continuing Education (CE) credits for psychologists are provided through the co-sponsorship of the American Psychological Association (APA) Office of Continuing Education in Psychology (CEP). The APA CEP Office maintains responsibility for the content of the programs.  

Social Workers    

As a Jointly Accredited Organization, American Psychiatric Association (APA) is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved under this program. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit. APA maintains responsibility for this course. Social workers completing this course receive up to 1.00 general continuing education credits. 

***Continuing education requirements vary from state to state. Many state boards grant reciprocity with national accrediting organizations and other state boards. It is the responsibility of each professional to understand the requirements for license renewal or check with the state or national licensing board and/or professional organization to become more familiar with their policies for acceptable continuing education credit. Social workers and Psychologists should contact their regulatory board to determine course approval.    

Faculty and Planner Disclosures 

The American Psychiatric Association adheres to the ACCME’s Standards for Integrity and Independence in Accredited Continuing Medical Education. Any individuals in a position to control the content of a CME activity — including faculty, planners, reviewers or others — are required to disclose all relevant financial relationships with ineligible entities (commercial interests). All relevant conflicts of interest have been mitigated prior to the commencement of the activity. 

Instructors 

Jennifer Snow, MPA is the National Director of Government Relations and Policy for NAMI. She is responsible for developing and implementing NAMI’s overall federal agenda to advance public policies that support people with mental health conditions. She and her team work to ensure an integrated federal strategy, overseeing the analysis of and strategic response to Congressional and administrative activities. Ms. Snow has no relevant financial relationships to disclose. 

Planners 

  • Teri Brister, PhD, LPC, National Alliance on Mental Illness. Dr. Brister has no relevant financial relationships to disclose.  
  • Amy Cohen, PhD, American Psychiatric Association. Dr. Cohen has no relevant financial relationships to disclose. 
  • John Torous, MD, Beth Israel Deaconess Medical Center. Dr. Torous has no relevant financial relationships to disclose. 
  • Sherin Khan, LCSW, Thresholds. Ms. Khan has no relevant financial relationships to disclose. 

Accessibility for Participants with Disabilities 

The American Psychiatric Association is committed to ensuring accessibility of its website to people with disabilities. Please contact the American Psychiatric Association at 202-559-3900, if you require assistance seven (7) business days prior to the start of a live webinar. 

Technical Requirements 

This internet-based CME activity is best experienced using any of the following: 

  • The latest and 2nd latest public versions of Google Chrome, Mozilla Firefox, or Safari 
  • Internet Explorer 11+ 

This Web site requires that JavaScript and session cookies be enabled. Certain activities may require additional software to view multimedia, presentation, or printable versions of the content. These activities will be marked as such and will provide links to the required software. That software may be: Adobe Acrobat Reader, Microsoft PowerPoint, and Windows Media Player. 

Optimal System Configuration: 

  • Browser: Google Chrome (latest and 2nd latest version), Safari (latest and 2nd latest version), Internet Explorer 11.0+, Firefox (latest and 2nd latest version), or Microsoft Edge (latest and 2nd latest version) 
  • Operating System: Windows versions 8.1+, Mac OS X 10.5 (Leopard) +, Android (latest and 2nd latest version), or iOS/iPad OS (latest and 2nd latest version) 
  • Internet Connection: 1 Mbps or higher 

Minimum Requirements: 

  • Windows PC: Windows 8.1 or higher; 1 GB (for 32-bit)/2 GB (for 64-bit) or higher RAM; Microsoft DirectX 9 graphics device with WDDM driver; audio playback with speakers for programs with video content 
  • Macintosh: Mac OS X 10.5 or higher with latest updates installed; Intel, PowerPC G5, or PowerPC G4 (867MHz or faster) processor; 512 MB or higher RAM; audio playback with speakers for programs with video content 

For assistance: Contact educme@psych.org for questions about this activity | Contact support@smicaladviser.org for technical assistance 

Summary
Availability:
On-Demand
Expires on Jul 30, 2028
Credit Offered:
1 CME Credit
1 Psychology CE Credit
1 Social Work CE Credit
1 COP Credit
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